Now Hiring - Pre-Sales Technical Consultant in Salem, NH

Presales Technical Consultant

Job Description

Worldcom Exchange, Inc. (WEI) is a leading provider of advanced IT solutions and services supporting critical environments from the datacenter to the desktop. WEI’s clients include Fortune 100 companies and small & medium sized businesses across multiple industries including manufacturing, financial services, retail and healthcare.

WEI provides products and solutions from leading manufacturers such as Cisco, EMC, HP, Dell, IBM, Avocent, Apple, Panduit, Lenovo, VMware, Microsoft and others. Partnering with industry leaders as well as smaller emerging technology companies has been a hallmark of the WEI go-to-market strategy. Our unique business model provides measurable value by developing accurate solutions which help our clients efficiently manage and optimize their IT infrastructures.

Due to continued growth, we are looking to add Presales Technical Consultants to be based out of our Salem, NH location.

As a member of the Pre Sales Engineering Team, the selected candidate will be responsible for working closely with assigned sales teams and clients, developing and executing strategies to drive business and delivering on WEI’s overall value proposition.

A successful Technical Consultant should be able to present and explain various compute, storage, and network technologies to customers, design solutions consisting of hardware, software, and engineering services and translate solutions to the overall business value. Additionally, the candidate should be comfortable presenting technology and solutions to all levels of the enterprise; IT administrators to CxO levels.

Skills and Experience required

Technical Consultants must have excellent business acumen and be able to effectively translate how designed solutions will help customers achieve their business objectives more effectively. Specific tasks include:

· Meet with customers and build technical relationships and assist in the overall sales process

· Work with Account Manager/Sales Team to develop customer relationship and solutions

· Create high-level solution designs/architecture and present to customers

· Create presentations and other customer deliverables

· Create configurations for solutions and assist with the quote building process

· Build scope of work for professional services

· Work with delivery and fulfillment teams to ensure expectations are met

· Assist in the delivery of POC’s, installations and customer training

· Work directly with OEM sales teams, technical counterparts and product management

Required Experience

· A minimum of 5 years of hands-on server, storage, network and virtualization experience in datacenter environments, either in an IT administration, production or a presales role.

· Subject matter expertise in at least one of the above areas.

· Familiarity with the datacenter products portfolio from major IT manufacturers.

· Familiarity with scripting languages such as Perl or Python.

· Some experience with Linux operating systems needed.

· Good networking skills

· Solid understanding of current virtualization technologies.

· Good understanding of orchestration and infrastructure automation technologies.

· A solution oriented focus when determining a go to market technical strategy and an objective technical view of the OEM market leaders.

· Good understanding of current desktop, laptop and tablet technologies in VDI and non-VDI environments.

· Excellent customer service and troubleshooting skills with a strong service orientation focus.

· Strong critical thinking, complex problem solving, appropriate judgment, and decision making skills.

Working Conditions and Physical Requirements:

Working conditions are normal for an inside sales environment. Employees are expected to work in the office when not on site at a customer location.

Work involves: sitting for prolonged periods; use of keyboard and phone for prolonged periods. Employees in this position must be available to respond to customer requirements as and when necessary.

Nothing in this Job Description restricts the Company’s right to assign or reassign duties and responsibilities to this position at any time. This position is at will, which means that either the employee or the Company may terminate the employment relationship at any time, with or without notice and for any reason or no reason.

Worldcom Exchange, Inc. is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, age, color, religion, gender, national origin, disability, sexual orientation, or veteran status.

Job Type: Full-time

Pay: $80,000.00 - $100,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Supplemental pay types:

• Bonus pay

Ability to commute/relocate:

• Salem, NH 03079: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Computer networking: 2 years (Preferred)

Work Location: Hybrid remote in Salem, NH 03079